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Q: Can you hold a place before I apply?
A: No, to be fair to all applicants, we do not hold rental units.
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Q: How old do you have to be to apply?
A: 18 years old
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Q: Is the deposit refundable?
A: Depends on the type of deposit. We will walk you through this before you sign your lease.
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Q: Who needs a cosigner?
A: If you do not meet our rental criteria, you may need a cosigner.
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Q: You have a property I want to rent. How do I apply?
A: You can simply go to our website and apply online under the rentals tab. If you need to fill out an application by paper, please email us and we can help you with that process.
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Q: How do I pay rent?
A: Once you are selected to rent out your unit, the owner will walk you through their process to pay rent.
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Q: I want to get a pet. What do I do?
A: We do have a process for pets, please contact the owner directly and they can walk you through that process.
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Q: I want to move out, but my roommate wants to stay. What do I do?
A: We do have a process for this and it truly depends on your individual situation. Please contact your owner directly and they can walk you through that process.
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Q: My lease expiration is coming and I want to move out. What do I do?
A: Contact the owner as soon as possible.
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Q: Who is responsible for paying for repairs & maintenance requests?
A: That depends, contact your owner as soon as you can to talk about this issue.
